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EcosAI is EcosAgile’s virtual assistant to which you can ask for personalized information at any time of the day with the assurance of receiving a clear, immediate and well-structured response.

It is the first chatbot built on an integrated HRMS that can provide assistance and support for any of the suite’s products and services with unparalleled ease and speed.

But let’s take a closer look at the benefits of a chatbot whose interface looks like a regular chat, where users can type in their questions and receive accurate text answers in real time.

H24, 7 days a week support: it is a customer service bot tool programmed to respond 24 hours a day, 365 days a year, even outside working hours, with an always available service, at any time of day or night and holidays, to resolve users’ doubts and assist them immediately.

Specialized support for all products: it is a content bot tool that can provide users with personalized and timely information on specific topics chosen by the user and on each product and module of the system, ensuring fast and accurate answers on any functionalità and configuration.

Ongoing learning is ensured by continuous training of the virtual assistant with advanced techniques and ability to progressively learn information about the requests, needs and experiences of users who are employees, HR managers and business contacts. With your feedback, we are constantly improving both service content and system functionality to provide you with an increasingly effective and satisfying experience.

Enhanced user experience, using machine learning and NLP - Natural Language Processing, EcosAI improves its ability to provide accurate and relevant answers over time, and through user feedback, continually improves both service content and system functionality to provide an increasingly effective and satisfying experience.

Immediate problem solving: thanks to direct, immediate and personalized support, the user will be able to quickly solve any inconvenience, avoiding work interruptions and any form of waiting.

Multilingual and multi-country to interact with users of any nationality, anywhere in the world, at any time of the day or night.

Resources and Training: in addition to support from the Virtual Assistant, the Resource Center offers webinar and guides, and in the Tutorial section provides manuals, videos, and hands-on training to help you discover the full potential of the integrated system.

Privacy and data security: data transmitted between chatbots and users is encrypted and managed confidentially in compliance with GDPR.

What are you waiting for to get started using EcosAI?

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